SMART24 - Keeping you safe4.545 - App Store

Smart24 is personal safety and communications app, helping to keep dispersed workforces and travelers safe and secure by connecting them with a monitoring team.

When needed, you can continuously share your location in real time with your monitoring team, helping to speed up the process of coordinating an effective response during an emergency.

Smart24 allows you to trigger emergency alerts, send one off location check ins, and communicate with your monitoring team using secure two-way messaging and push notifications.

It includes a Shake for Emergency feature, allowing to quickly notify your monitoring team about an emergency, even when the phone is locked, by shaking your phone with a special gesture.

Sometimes in response to a new threat or disruption, or if you have lost your phone, your monitoring team may need to quickly know where you are. So Smart24 features a Poll Location feature, where your monitoring team can obtain your location when the app is running in the background. You receive a notification when this happens and this feature is controlled by you.

We know that sharing your location, even with trusted people like your monitoring team, can be a concern, so we have carefully designed Smart24 to respect privacy.

"Continued use of location services while the app is running in the background can lead to battery drain. So by using two-way messaging you can coordinate with your monitoring team to use the continuous real-time location sharing only when needed."

Version History Minor updates. 4.545 11/10/2025 Minor updates. 4.544 01/23/2025 Minor updates. 4.543 12/15/2024 This is a maintenance release to improve the performance of the app. 4.542 01/12/2024 This is a maintenance release to improve the performance of the app. 4.541 12/05/2023 This is a maintenance release to improve the performance of the app. 4.540 01/31/2023 This is a maintenance release to improve the performance of the app. 4.530 01/05/2022 This is a maintenance release to improve the performance of the app. 4.510 03/01/2021 This is a maintenance release to improve the performance of the app. 4.500 01/04/2021 This is a maintenance release to improve the performance of the app. 4.400 10/23/2020 We added a fix to accept special characters in email address during registration. 4.321 07/31/2020 This is a maintenance release to improve the performance of the app. We also removed support for iOS versions 10 and below. 4.320 07/13/2020 This is a maintenance release to improve the performance of the app. 4.310 05/24/2020 In this release we’re refreshing our encryption certificates. Versions earlier than this version 4.3 will cease to connect to our platform in June 2020. Please upgrade your app and those of your team. 4.300 02/23/2020 In this release we’ve fixed a problem with search bar text field affecting CheckSafe users on iOS 12. 4.231 12/19/2019 In this release we’re fixing a reliability issue for push notifications affecting users of iOS 13.2.3. This affects features with background automations like Poll and Messaging, and so it is especially recommended to upgrade to the latest version of Smart24. Smart24 continues to always update with new information from your monitoring team every time you open the app. 4.230 12/06/2019 This is a maintenance release to fix a few minor issues and improve the performance of the app. 4.220 11/03/2019 This is a maintenance release to fix a few minor issues and improve the performance of the app. 4.210 09/24/2019 This release brings iOS13 compatibility.

Users of iOS13 will now have further options for the way in which you grant location permissions to Smart24, including “Allow only once”. We will continue to request your permission, via the app Settings, for continuous location access (“Always”), as some safety features depend on it.

We have also upgraded to Zendrive version 6. Our users of Smart24 Premium will now see a request to access their Motion and Fitness data. This brings faster and more accurate trip and collision detection, and reduced battery consumption for this feature. 4.200 09/19/2019 In this release, we’ve worked on improving the performance of the Map page. The map will now consume less mobile data overall, and will load faster after your first initial load. As always we automatically store 50MB of recently downloaded maps on your device, so they will be there for you when you need them even in offline conditions.

We’ve also fixed a few bugs affecting a few new users when enrolling for the first time. 4.110 09/01/2019 This is a maintenance release to improve the performance of the app. 4.100 08/11/2019 This update is all about trust: we’re bringing you a brand new app onboarding and permissions gathering experience.

You’ll now see a tour of the main features of the app when you sign in.

And it is now possible to defer giving location services permissions until when you need features that depend your location. We’ll continue to advise you in the app how to stay connected to your monitoring team.

Our Collision Response users will now be asked permission to share their data with our partner Zendrive who power our vehicle services. And there is now a control under Settings to disable vehicle services.

Finally, this version can only be downloaded onto devices using iOS10 and above. 4.000 07/01/2019 In this update Smart24 will now automatically correct its measurement of the current time, for instance if you’ve switched off auto correct of the time and your smartphone operating system clock has drifted, or if you have purposefully modified the clock for whatever reason. This improves accuracy of all event timestamps sent to your monitoring team.

We have also updated our maps which now contain more ‘places of interest’ at the local level, as well as improved place and street labelling. 3.540 03/05/2019 This release brings further updates to the software kits we are using, this time for the mapping kit. 3.520 01/20/2019 This update brings an important fix to a problem a few users have experienced where they have been signed out of the app unexpectedly.

In smaller visual changes, the Settings area is now denoted by a ‘cog’ icon in the Side Menu.

Finally, under the hood, we have also updated the app documentation and crash reporting software kits we are using. 3.510 01/13/2019